Data Protection Changes
On 25 May 2018 the laws around Data Protection are changing and we are committed to making sure you understand how these changes impact you.
The big news? These changes give you more power and control over your data.
Since the Data Protection Act was passed 20 years ago, a lot has changed in terms of the way personal information is used and how easily accessible that information is. The General Data Protection Regulation (GDPR) has been passed in order to address those changes.
TL;DR? Here are the main points to understand:
1. You’re better protected
Data security is always our top priority, but now the legislation helps to back this up more robustly. There are new rules in place to ensure organisations are accountable for how they protect your data and to ensure they take appropriate action when something goes wrong. No organisation can promise to protect your data 100% due to the nature of today’s technologies; however, we promise we will take every possible step to protect your data to the best of our ability.
2. You have more control
In order to be in control of your data, you have to know what we do with the data we collect, at the moment we collect it. We have a number of reasons why we will need to collect your personal information and sharing these with you helps you to make an informed decision about how you would like to interact with us. We promise to use your data for only the purposes stated. The main reason we collect your data is to provide you with the best possible customer service.
3. You have more choice
We want to make sure that you hear from us in the way that is most convenient and relevant to you. This means that in circumstances where we are unsure about what you’re preferences are, we will be contacting you to confirm. Also when we ask for consent to contact you or pass on your details to a third party, we will always make sure you understand exactly what information you will receive and in relation to third parties, what information we will pass on to them. We promise we will never sell your data to any third parties.
4. You can change your mind
We want you to have the ability to change your mind, so will be updating your account area to give you full control over your communication preferences. Want to hear about opportunities to support our work? You can opt in at any time by going to your My Account page.
We promise to respect your privacy and data rights as an individual.
We still have a lot of work to do to get our systems ready for 25 May. Once this happens, we will notify you of the changes. You may also notice that we speak more about your personal data and what we do with it during any interaction you have with us. This is so that you stay informed at every point of the process.